Experiential Marketing: How Brands Can Create Captivating Customer Experiences

Marketing Digital Marketing

It is the year 2022 and creating authentic customer experiences requires a more cutting-edge approach. Brands have had to remodel their marketing strategies to adapt to changing customer expectations for personalisation. The question is, how can brands forge memorable real-life experiences in this day and age? Climb aboard as we take you on a journey to the world of experiential marketing.

First Stop – What Is Experiential Marketing?

Recognised as engagement marketing, experiential marketing is a strategy that not only allows customers to buy products and services from a brand but also enables them to experience and form an emotional connection with it through unique engagements. In addition to this, brands can gain quality information by interacting with customers in real-life and use it to track trends and create new strategies for increased brand reputation.

Recently, experiential marketing has expanded from being entertaining and memorable to becoming more meaningful. Brands are being encouraged to put action before words by implementing purpose-driven marketing in the real world. As a result, experiential marketing campaigns are becoming more customer-specific, intentional, and locally influenced.

Channel Reach Top Tip 💡: Merge experiential marketing with hyper-local marketing to deliver easily accessible customer experiences.

 

Read More Here: Geofencing Marketing: A Simple Guide 

Second Stop – Benefits of Experiential Marketing

Experiential marketing boasts a variety of benefits, including the following:

  • Brand promotion

Are you looking to increase brand awareness? With an effective experiential campaign, your brand has the potential to be well-recognized in your niche industry.

  • Value provision

When using experiential marketing to engage with customers, you are leaving them with tangible value in the form of a meaningful picture or video, a free product sample or an exciting story to tell.

  • Audience engagements

Since real-life experiences play a pivotal role in this strategy, getting customers involved in your experiential campaign by participating in events like quizzes & actual-time product reviews can help you stay ahead of the crowd.

  • Social sharing

Remember word of mouth? Customers who are happy with your product or service offering are more inclined to share their experience with friends and family. Capitalising on this by posting creative content on social media could potentially increase your online engagements.

  • Customer loyalty

Creating a positive brand perception through experiential marketing can enable customers to form an emotional connection with your business, which can lead to a loyal, long-term relationship in the future.

Further Reading: Customer Experience in The Digital Age 

Third Stop – Different Types of Experiential Marketing

Understanding your buyer persona can help you decide which experiential marketing campaign is suitable for your brand. Here are some examples:

  • Brand Activations

Product launches are one of the key examples of experiential marketing. Hosting a mini-event where customers can sample your product to view its benefits allows you to highlight a more valuable side to your brand.

Have a look at Doodles’ NFTs brand activation at the South by Southwest festival:

 

Source: YouTube

  • Brand Pop-Up Shops

Also known as flash retailing, this trend can help generate interest & create a sense of urgency as customers have a limited time to enjoy what your brand has in-store for them.

Here’s an example of South African surf brand, Mami Wata’s four-month pop-up store in Venice Beach:

[vc_raw_html]%3Cblockquote%20class%3D%22instagram-media%22%20data-instgrm-captioned%20data-instgrm-permalink%3D%22https%3A%2F%2Fwww.instagram.com%2Fp%2FCcYK5hdoc42%2F%3Futm_source%3Dig_embed%26amp%3Butm_campaign%3Dloading%22%20data-instgrm-version%3D%2214%22%20style%3D%22%20background%3A%23FFF%3B%20border%3A0%3B%20border-radius%3A3px%3B%20box-shadow%3A0%200%201px%200%20rgba%280%2C0%2C0%2C0.5%29%2C0%201px%2010px%200%20rgba%280%2C0%2C0%2C0.15%29%3B%20margin%3A%201px%3B%20max-width%3A540px%3B%20min-width%3A326px%3B%20padding%3A0%3B%20width%3A99.375%25%3B%20width%3A-webkit-calc%28100%25%20-%202px%29%3B%20width%3Acalc%28100%25%20-%202px%29%3B%22%3E%3Cdiv%20style%3D%22padding%3A16px%3B%22%3E%20%3Ca%20href%3D%22https%3A%2F%2Fwww.instagram.com%2Fp%2FCcYK5hdoc42%2F%3Futm_source%3Dig_embed%26amp%3Butm_campaign%3Dloading%22%20style%3D%22%20background%3A%23FFFFFF%3B%20line-height%3A0%3B%20padding%3A0%200%3B%20text-align%3Acenter%3B%20text-decoration%3Anone%3B%20width%3A100%25%3B%22%20target%3D%22_blank%22%3E%20%3Cdiv%20style%3D%22%20display%3A%20flex%3B%20flex-direction%3A%20row%3B%20align-items%3A%20center%3B%22%3E%20%3Cdiv%20style%3D%22background-color%3A%20%23F4F4F4%3B%20border-radius%3A%2050%25%3B%20flex-grow%3A%200%3B%20height%3A%2040px%3B%20margin-right%3A%2014px%3B%20width%3A%2040px%3B%22%3E%3C%2Fdiv%3E%20%3Cdiv%20style%3D%22display%3A%20flex%3B%20flex-direction%3A%20column%3B%20flex-grow%3A%201%3B%20justify-content%3A%20center%3B%22%3E%20%3Cdiv%20style%3D%22%20background-color%3A%20%23F4F4F4%3B%20border-radius%3A%204px%3B%20flex-grow%3A%200%3B%20height%3A%2014px%3B%20margin-bottom%3A%206px%3B%20width%3A%20100px%3B%22%3E%3C%2Fdiv%3E%20%3Cdiv%20style%3D%22%20background-color%3A%20%23F4F4F4%3B%20border-radius%3A%204px%3B%20flex-grow%3A%200%3B%20height%3A%2014px%3B%20width%3A%2060px%3B%22%3E%3C%2Fdiv%3E%3C%2Fdiv%3E%3C%2Fdiv%3E%3Cdiv%20style%3D%22padding%3A%2019%25%200%3B%22%3E%3C%2Fdiv%3E%20%3Cdiv%20style%3D%22display%3Ablock%3B%20height%3A50px%3B%20margin%3A0%20auto%2012px%3B%20width%3A50px%3B%22%3E%3Csvg%20width%3D%2250px%22%20height%3D%2250px%22%20viewBox%3D%220%200%2060%2060%22%20version%3D%221.1%22%20xmlns%3D%22https%3A%2F%2Fwww.w3.org%2F2000%2Fsvg%22%20xmlns%3Axlink%3D%22https%3A%2F%2Fwww.w3.org%2F1999%2Fxlink%22%3E%3Cg%20stroke%3D%22none%22%20stroke-width%3D%221%22%20fill%3D%22none%22%20fill-rule%3D%22evenodd%22%3E%3Cg%20transform%3D%22translate%28-511.000000%2C%20-20.000000%29%22%20fill%3D%22%23000000%22%3E%3Cg%3E%3Cpath%20d%3D%22M556.869%2C30.41%20C554.814%2C30.41%20553.148%2C32.076%20553.148%2C34.131%20C553.148%2C36.186%20554.814%2C37.852%20556.869%2C37.852%20C558.924%2C37.852%20560.59%2C36.186%20560.59%2C34.131%20C560.59%2C32.076%20558.924%2C30.41%20556.869%2C30.41%20M541%2C60.657%20C535.114%2C60.657%20530.342%2C55.887%20530.342%2C50%20C530.342%2C44.114%20535.114%2C39.342%20541%2C39.342%20C546.887%2C39.342%20551.658%2C44.114%20551.658%2C50%20C551.658%2C55.887%20546.887%2C60.657%20541%2C60.657%20M541%2C33.886%20C532.1%2C33.886%20524.886%2C41.1%20524.886%2C50%20C524.886%2C58.899%20532.1%2C66.113%20541%2C66.113%20C549.9%2C66.113%20557.115%2C58.899%20557.115%2C50%20C557.115%2C41.1%20549.9%2C33.886%20541%2C33.886%20M565.378%2C62.101%20C565.244%2C65.022%20564.756%2C66.606%20564.346%2C67.663%20C563.803%2C69.06%20563.154%2C70.057%20562.106%2C71.106%20C561.058%2C72.155%20560.06%2C72.803%20558.662%2C73.347%20C557.607%2C73.757%20556.021%2C74.244%20553.102%2C74.378%20C549.944%2C74.521%20548.997%2C74.552%20541%2C74.552%20C533.003%2C74.552%20532.056%2C74.521%20528.898%2C74.378%20C525.979%2C74.244%20524.393%2C73.757%20523.338%2C73.347%20C521.94%2C72.803%20520.942%2C72.155%20519.894%2C71.106%20C518.846%2C70.057%20518.197%2C69.06%20517.654%2C67.663%20C517.244%2C66.606%20516.755%2C65.022%20516.623%2C62.101%20C516.479%2C58.943%20516.448%2C57.996%20516.448%2C50%20C516.448%2C42.003%20516.479%2C41.056%20516.623%2C37.899%20C516.755%2C34.978%20517.244%2C33.391%20517.654%2C32.338%20C518.197%2C30.938%20518.846%2C29.942%20519.894%2C28.894%20C520.942%2C27.846%20521.94%2C27.196%20523.338%2C26.654%20C524.393%2C26.244%20525.979%2C25.756%20528.898%2C25.623%20C532.057%2C25.479%20533.004%2C25.448%20541%2C25.448%20C548.997%2C25.448%20549.943%2C25.479%20553.102%2C25.623%20C556.021%2C25.756%20557.607%2C26.244%20558.662%2C26.654%20C560.06%2C27.196%20561.058%2C27.846%20562.106%2C28.894%20C563.154%2C29.942%20563.803%2C30.938%20564.346%2C32.338%20C564.756%2C33.391%20565.244%2C34.978%20565.378%2C37.899%20C565.522%2C41.056%20565.552%2C42.003%20565.552%2C50%20C565.552%2C57.996%20565.522%2C58.943%20565.378%2C62.101%20M570.82%2C37.631%20C570.674%2C34.438%20570.167%2C32.258%20569.425%2C30.349%20C568.659%2C28.377%20567.633%2C26.702%20565.965%2C25.035%20C564.297%2C23.368%20562.623%2C22.342%20560.652%2C21.575%20C558.743%2C20.834%20556.562%2C20.326%20553.369%2C20.18%20C550.169%2C20.033%20549.148%2C20%20541%2C20%20C532.853%2C20%20531.831%2C20.033%20528.631%2C20.18%20C525.438%2C20.326%20523.257%2C20.834%20521.349%2C21.575%20C519.376%2C22.342%20517.703%2C23.368%20516.035%2C25.035%20C514.368%2C26.702%20513.342%2C28.377%20512.574%2C30.349%20C511.834%2C32.258%20511.326%2C34.438%20511.181%2C37.631%20C511.035%2C40.831%20511%2C41.851%20511%2C50%20C511%2C58.147%20511.035%2C59.17%20511.181%2C62.369%20C511.326%2C65.562%20511.834%2C67.743%20512.574%2C69.651%20C513.342%2C71.625%20514.368%2C73.296%20516.035%2C74.965%20C517.703%2C76.634%20519.376%2C77.658%20521.349%2C78.425%20C523.257%2C79.167%20525.438%2C79.673%20528.631%2C79.82%20C531.831%2C79.965%20532.853%2C80.001%20541%2C80.001%20C549.148%2C80.001%20550.169%2C79.965%20553.369%2C79.82%20C556.562%2C79.673%20558.743%2C79.167%20560.652%2C78.425%20C562.623%2C77.658%20564.297%2C76.634%20565.965%2C74.965%20C567.633%2C73.296%20568.659%2C71.625%20569.425%2C69.651%20C570.167%2C67.743%20570.674%2C65.562%20570.82%2C62.369%20C570.966%2C59.17%20571%2C58.147%20571%2C50%20C571%2C41.851%20570.966%2C40.831%20570.82%2C37.631%22%3E%3C%2Fpath%3E%3C%2Fg%3E%3C%2Fg%3E%3C%2Fg%3E%3C%2Fsvg%3E%3C%2Fdiv%3E%3Cdiv%20style%3D%22padding-top%3A%208px%3B%22%3E%20%3Cdiv%20style%3D%22%20color%3A%233897f0%3B%20font-family%3AArial%2Csans-serif%3B%20font-size%3A14px%3B%20font-style%3Anormal%3B%20font-weight%3A550%3B%20line-height%3A18px%3B%22%3EView%20this%20post%20on%20Instagram%3C%2Fdiv%3E%3C%2Fdiv%3E%3Cdiv%20style%3D%22padding%3A%2012.5%25%200%3B%22%3E%3C%2Fdiv%3E%20%3Cdiv%20style%3D%22display%3A%20flex%3B%20flex-direction%3A%20row%3B%20margin-bottom%3A%2014px%3B%20align-items%3A%20center%3B%22%3E%3Cdiv%3E%20%3Cdiv%20style%3D%22background-color%3A%20%23F4F4F4%3B%20border-radius%3A%2050%25%3B%20height%3A%2012.5px%3B%20width%3A%2012.5px%3B%20transform%3A%20translateX%280px%29%20translateY%287px%29%3B%22%3E%3C%2Fdiv%3E%20%3Cdiv%20style%3D%22background-color%3A%20%23F4F4F4%3B%20height%3A%2012.5px%3B%20transform%3A%20rotate%28-45deg%29%20translateX%283px%29%20translateY%281px%29%3B%20width%3A%2012.5px%3B%20flex-grow%3A%200%3B%20margin-right%3A%2014px%3B%20margin-left%3A%202px%3B%22%3E%3C%2Fdiv%3E%20%3Cdiv%20style%3D%22background-color%3A%20%23F4F4F4%3B%20border-radius%3A%2050%25%3B%20height%3A%2012.5px%3B%20width%3A%2012.5px%3B%20transform%3A%20translateX%289px%29%20translateY%28-18px%29%3B%22%3E%3C%2Fdiv%3E%3C%2Fdiv%3E%3Cdiv%20style%3D%22margin-left%3A%208px%3B%22%3E%20%3Cdiv%20style%3D%22%20background-color%3A%20%23F4F4F4%3B%20border-radius%3A%2050%25%3B%20flex-grow%3A%200%3B%20height%3A%2020px%3B%20width%3A%2020px%3B%22%3E%3C%2Fdiv%3E%20%3Cdiv%20style%3D%22%20width%3A%200%3B%20height%3A%200%3B%20border-top%3A%202px%20solid%20transparent%3B%20border-left%3A%206px%20solid%20%23f4f4f4%3B%20border-bottom%3A%202px%20solid%20transparent%3B%20transform%3A%20translateX%2816px%29%20translateY%28-4px%29%20rotate%2830deg%29%22%3E%3C%2Fdiv%3E%3C%2Fdiv%3E%3Cdiv%20style%3D%22margin-left%3A%20auto%3B%22%3E%20%3Cdiv%20style%3D%22%20width%3A%200px%3B%20border-top%3A%208px%20solid%20%23F4F4F4%3B%20border-right%3A%208px%20solid%20transparent%3B%20transform%3A%20translateY%2816px%29%3B%22%3E%3C%2Fdiv%3E%20%3Cdiv%20style%3D%22%20background-color%3A%20%23F4F4F4%3B%20flex-grow%3A%200%3B%20height%3A%2012px%3B%20width%3A%2016px%3B%20transform%3A%20translateY%28-4px%29%3B%22%3E%3C%2Fdiv%3E%20%3Cdiv%20style%3D%22%20width%3A%200%3B%20height%3A%200%3B%20border-top%3A%208px%20solid%20%23F4F4F4%3B%20border-left%3A%208px%20solid%20transparent%3B%20transform%3A%20translateY%28-4px%29%20translateX%288px%29%3B%22%3E%3C%2Fdiv%3E%3C%2Fdiv%3E%3C%2Fdiv%3E%20%3Cdiv%20style%3D%22display%3A%20flex%3B%20flex-direction%3A%20column%3B%20flex-grow%3A%201%3B%20justify-content%3A%20center%3B%20margin-bottom%3A%2024px%3B%22%3E%20%3Cdiv%20style%3D%22%20background-color%3A%20%23F4F4F4%3B%20border-radius%3A%204px%3B%20flex-grow%3A%200%3B%20height%3A%2014px%3B%20margin-bottom%3A%206px%3B%20width%3A%20224px%3B%22%3E%3C%2Fdiv%3E%20%3Cdiv%20style%3D%22%20background-color%3A%20%23F4F4F4%3B%20border-radius%3A%204px%3B%20flex-grow%3A%200%3B%20height%3A%2014px%3B%20width%3A%20144px%3B%22%3E%3C%2Fdiv%3E%3C%2Fdiv%3E%3C%2Fa%3E%3Cp%20style%3D%22%20color%3A%23c9c8cd%3B%20font-family%3AArial%2Csans-serif%3B%20font-size%3A14px%3B%20line-height%3A17px%3B%20margin-bottom%3A0%3B%20margin-top%3A8px%3B%20overflow%3Ahidden%3B%20padding%3A8px%200%207px%3B%20text-align%3Acenter%3B%20text-overflow%3Aellipsis%3B%20white-space%3Anowrap%3B%22%3E%3Ca%20href%3D%22https%3A%2F%2Fwww.instagram.com%2Fp%2FCcYK5hdoc42%2F%3Futm_source%3Dig_embed%26amp%3Butm_campaign%3Dloading%22%20style%3D%22%20color%3A%23c9c8cd%3B%20font-family%3AArial%2Csans-serif%3B%20font-size%3A14px%3B%20font-style%3Anormal%3B%20font-weight%3Anormal%3B%20line-height%3A17px%3B%20text-decoration%3Anone%3B%22%20target%3D%22_blank%22%3EA%20post%20shared%20by%20Mami%20Wata%20-%20Surf%20Apparel%20%28%40mamiwatasurf%29%3C%2Fa%3E%3C%2Fp%3E%3C%2Fdiv%3E%3C%2Fblockquote%3E%20%3Cscript%20async%20src%3D%22%2F%2Fwww.instagram.com%2Fembed.js%22%3E%3C%2Fscript%3E[/vc_raw_html][vc_video link=”https://www.youtube.com/watch?v=NkOqzSEaf70″]

Source: Instagram

 

  • Immersive Experiences

With the advancement of virtual reality technology, customers can get a digital experience of your product offering and how its initial features work before making an offline or online purchase.

See how Gucci celebrated its 100th anniversary by creating a virtual exhibition in the metaverse below:

Source: YouTube

Now that we have covered the various types of experiential marketing, let’s dive deeper into detail by looking at the future of this strategy.

Fourth Stop – Experiential Marketing Trends in 2022

With in-person events still recouping from the pandemic, brands have had to find new ways to reach out to customers. Here are some experiential marketing trends to look out for this year:

  • Hybrid events

With technology improving at a steady pace, hosting a hybrid event can allow you to reach customers that are not in your geographic location through virtual and augmented reality.

  • Sustainability and transparency

Generation Z are advocates for brand value. This means that a part of your experiential marketing campaign should be aimed towards supporting a cause in your area of business. Furthermore, being transparent about how your products are manufactured and how diverse your brand’s business model is, can lead to increased customer trust.

  • Influencer marketing

Collaborating with influencers can help impact your customers purchasing decisions as they view them to be more authentic than celebrity endorsements. Share your latest content with these influential users to increase your brand awareness.

It is said that Facebook and multiple big-tech companies like Google have invested billions of dollars into this 3-D digital world. The idea behind this concept is that customers will use wearable hardware to delve into the virtual life where they will create avatars and interact with brands in experiences that feel authentic.

Before We Wrap Things Up

When using experiential marketing to create enthralling customer experiences, you should keep these three things in mind:

  • Initiate an emotional response

A positive experience will stay at the top of your customers’ mind for a long-time. Furthermore, it could also motivate them to act by either purchasing your product offering or telling close friends and family.

  • Use the peak-end effect

Always make certain that your experiential campaign has a climactic moment and an unforgettable ending as these two elements are what customers use to determine how enjoyable their experience with your brand was.

  • Foster interactivity

Encourage participation by verbally communicating with customers and allowing them to test your product or service so that the experience is embedded in their memory.

End Of the Road

Experiential marketing will not only help provide valuable customer experiences, but it can also enable brands to establish a solid presence in new markets. So, is your company ready to start creating enjoyable marketing events and promotional activities for your customers? Go ahead, you will not regret it!

The Core Principles of Agile Marketing

Gone are the days when marketers could afford to take months to turn their ideas into marketing campaigns. The combination of technological advancement and evolving customer expectations is propelling brands to embrace agile marketing techniques. This is an approach...

Podcasting: A Game-Changing Marketing Tool for Brands

The popularity of podcasting and audio streaming has skyrocketed over the past few years. An increasing number of influencers, content creators, and brands are jumping on the podcast wave to connect with their audience in new and engaging ways. With this advent of...

Interactive Marketing: How to Engage Your Customers

Are you looking to take your content creation to new heights, connect with customers like never before, and differentiate your brand from competitors? Then it’s time to implement an interactive marketing strategy. Through this approach, brands can personalise messages...

Relationship Marketing: The Key to Longevity

Did you know a 5% increase in customer retention can lead to a 95% increase in profit? With statistics like that, there is no denying the importance of building and nurturing your brand’s relationships with its customers. The best way to create these strong,...

Incentive Marketing in a Nutshell

The interconnected world we live in has widened customers’ choice of brands. How can you stand out amongst local and global competitors? One way is with incentive marketing. Incentive marketing is a strategy in which businesses...

Content Strategy: What All Marketers Should Know

Content strategy is something that is often spoken about in the social media and marketing space. But have you ever stopped to consider what exactly is meant by this term? Understanding this concept and knowing how to create an impactful content strategy is a core...

How To Get Paid Social Media Right: Top Tips and Tricks

Did you know that more than half of the population uses social media? With people taking to social networks to research more about their interests and interact with businesses, this presents a fantastic opportunity for brands to increase their reach and drive online...

Marketing to Gen Z: 5 Things Marketers Should Know

Generation Z, also known as Zoomers, is the generation born between 1996 and 2012. While they share many characteristics with the Millennial generation that comes before them, Gen Z has some truly unique behaviours. Growing up with a wealth of information at their...

Business-to-Human Marketing: A Comprehensive Guide

In a world where marketers rely on technology to communicate with customers, taking a step back and implementing a business-to-human (B2H) approach is a strategic way for companies to increase trust and confidence in their brands. We examine the importance of this...

Digital Marketing: Everything You Need to Know

What comes to mind when you hear of January 1, 1983? That’s when the internet was born. Fast-forward 39 years later, it has grown to envelop every part of our daily lives. Think about the last thing you bought online. Perhaps it was a new washing machine or a printer...