Brand Storytelling: How to Engage your Target Audience on Social Media

Social Media Marketing

What is Storytelling?

Marketing Insider Group defines storytelling as using a narrative to connect your brand to customers, with a focus on linking what you stand for to the values you share with your customers. The aim of brand storytelling should be to capture your prospective customers’ attention. It should spark their curiosity and elicit an emotional response, encouraging them to act and engage with your products or services. With the help of social media storytelling tools, digital marketers can harness the emotional power of storytelling to form strong, long-lasting relationships with their audience.

Telling the same story across all social platforms isn’t the most effective way to drive results. That’s why when it comes to crafting social posts that tell a story and stand out, it’s the platform that’s key. So, how can marketers execute storytelling across different platforms?

We share some insight into what storytelling looks like on LinkedIn, Facebook, Instagram, and YouTube below.

Let’s dive in.


LinkedIn is a professional platform that enables you to reach audiences from all over the world – with remarkably high precision. The first impression someone gets from your LinkedIn profile can be your ticket to business success or failure. Keep in mind that your content strategy is the meeting point between your target audience’s interests and your businesses’ goals. It has to tell your brand’s story and deliver a message that will win reader’s hearts and minds. On LinkedIn, your story should position your brand as a thought leader. It should also blend the emotional and visual elements of your brand. This will invite your audience to immerse themselves in a memorable experience.


In any marketing campaign, a marketer has to understand the people they are trying to reach with their message. They should use certain creative elements in their digital ads to help drive conversions, which is the ultimate goal of storytelling. The interactivity facilitated by Facebook makes it a great platform for brands to share more complex and nuanced stories. Businesses using Facebook for marketing can create deep, subtle stories that incorporate a range of formats – photo, video, text, graphics – to weave brand stories that invite and encourage audience engagement.


While a high-quality image is important for an Instagram post, a caption can help to complete the story by giving a narrative. Posting the kind of content your audience prefers to consume helps your brand stand out on social media. Storytelling is about entertaining your audience and to cut through the noise, you need to differentiate. For example, a creative way to share on Instagram is to use several posts to create one image on your profile. When done well, it can look very appealing. Remember, great stories can be told in seconds.

Instagram Storytelling

Source: Buffer


How can brands and marketers invest time and resources into crafting compelling stories on YouTube? The answer lies in mastering the pillars of video storytelling. YouTube has given rise to unique storytellers. The videos posted vary in concept, but they all have one thing in common: they take storytelling to a new dimension. This platform showcases the very essence of what makes storytelling an art form. YouTube has evolved into a worldwide phenomenon that has altered the way content creators tell stories. Engage your viewers with exciting video storytelling and you’ll steal the way to their hearts.


Lastly, Moments is a dynamic way for people to tell their stories. This creative format of storytelling helps to drive clicks and engagement. While brands still use Twitter for in-the-moment reactions or short tweets directing followers to other content, brands can explore different ways to use this exciting platform to tell more brand stories. People want to buy products from companies that share their same values. So, take advantage of the various tools that Twitter offers to inject emotion into your storytelling. Video, for example, can be a great way to build engagement and tell exciting stories.

Twitter, when used right, can be an effective storytelling platform. By investing time and energy into several storytelling tools, you can create the foundation for a very successful future business growth.

Over to You

Storytelling has always been an essential part of effective marketing. In addition, it’s also a process worth mastering for both businesses and customers. Businesses should understand that stories create positive emotions and are remembered far greater than statistics. The best stories, after all, carry an emotional impact, deliver an underlying message, and stick in the memory long after they’re told.

Keep thinking of ways to turn your latest plans into stories that will captivate your audience and lead them on a journey they will always remember.

Now that you know what the power of storytelling can do, be sure to read The Importance of Brand Management in the Digital Age.

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